Support queue

Question about retrieval freshness metrics

Which retrieval freshness metrics should we keep on the operations dashboard for executive review? We need a baseline set that works across multilingual sources.

Status

In progress

Priority

Normal

Locale

en

Updated

5/28/2026

Request context

Original information submitted through the support form.

  • Ask for support: Question about retrieval freshness metrics
  • Locale: en
  • Updated: 5/27/2026
  • Email: platform.owner@example.com
  • Name: Platform Owner

Operational notes

Internal timeline used for handoff, review, and operational audit.

[2026-05-28T10:30:00.000Z] Internal: propose source freshness SLO, stale source ratio, and failed ingestion windows.

Update ticket

Adjust status and priority for the next working cycle.

Customer reply

Add a reply that is appended to internal notes and moves the ticket in progress.